20 % Extra-Rabatt ab 2 Stk.
30 Tage Rückgaberecht
Kostenloser Versand mit DHL
2 Jahre
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We offer free shipping within the EU—with no minimum order value. Your order is usually processed within 1–2 business days and delivered within 5–10 business days. You can find the exact delivery time directly on the product page or in your order confirmation.
If, contrary to expectations, you are not satisfied with a product, you can return it within 30 days via our returns portal. The items must be in their original condition and packaging. Return shipping costs are your responsibility.
At norlume., your satisfaction always comes first. That’s why we guarantee the highest product quality and carry out thorough quality checks before each product leaves our premises. We’re confident that our products meet the highest standards and will bring you joy for many years. In addition, you receive a 2-year warranty on all products.
Should a problem nevertheless arise, we’re happy to help. Your concern will be handled as quickly as possible, and we’ll always find a suitable solution. That way, you can shop at Norlume with complete peace of mind.
Der CYBER MONDAY SALE ist gestartet – sichere dir jetzt unsere größten Rabatte aller Zeiten, bevor sie enden! Nur für kurze Zeit. Solange der Vorrat reicht.
Create a warm, festive atmosphere in your home with our knitted Christmas tree skirt. Available in classic red or soft milky white, this tree skirt adds an elegant and cosy accent to your Christmas tree.
Made from fine wool, it provides a soft and elegant foundation that is not only decorative but also catches falling needles and keeps the area beneath the tree tidy. With its generous diameter of 122 cm, this knitted tree skirt is ideal for both small and large trees.
Bring warmth, style and order beneath your Christmas tree – with the knitted Christmas tree skirt in festive colours for a harmonious overall look.
The average delivery time for our packages is 5 to 10 business days. We are a company that cares about the environment and wants to do its part to make the world a better place. Once we reach our minimum order quantity, we will ship all orders at once. We hope you understand and are willing to help us make a difference.
As soon as your order has been shipped, you will receive a tracking number that you can use to track your package online on our tracking page. Also check your spam folder, as our emails may sometimes end up there. Please note that it may take a few business days for the Track & Trace system to become active.
Some orders are shipped in separate packages due to weight restrictions. To ensure product quality, the products you ordered may come from different suppliers. If you order several products from us at the same time, they may not be delivered simultaneously. Don’t worry, your order is on its way. The rest of your order will generally be delivered within 1 to 3 business days.
Unfortunately, your order may be damaged during delivery. As a customer, there is nothing you can do to prevent this. In this case, please contact our customer service immediately by email. Please attach photos of the damage to your email. Do not return the item without sending us photos first. Otherwise, we may unfortunately be unable to find a suitable solution for you. Our customer service team will process your message as quickly as possible and work with you to find the best solution.
We’re sorry this happened... Have you checked the tracking code? Sometimes packages are held by customs. If this is the case, please wait another 3 days. We apologize for the inconvenience, but in 99% of cases, the package is still delivered. Have you waited 10 business days plus another 3 days? Then please contact us, and we’ll find a solution together.
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 30 days of receiving it to arrange a refund or exchange.
We accept all major credit cards, iDEAL, Apple Pay, and PayPal.
Our customer service team can be reached by email. You can contact us by email. You can also find our contact details on the “Contact” page of our website.
Because shipping costs are simply a nuisance, we offer insured, free shipping on all orders within Germany.
Norlume is always looking for new trends and products. This way, you’ll always stay up to date and quickly discover new trends at Norlume.
Would you like to make a return? No problem! Simply send us an email at info@norlume.de, and we’ll be happy to help!
