Terms and Conditions
This website is operated by T.vP. Studios (doing business as Norlume). Throughout the site, the terms “we”, “us”, and “our” refer to Norlume. Norlume offers this website, including all information, tools, and services available on this site, conditioned on your acceptance of all terms, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to the following Terms and Conditions (“Terms”, “Terms and Conditions”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the website, including but not limited to users who act as browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the website, you agree to these terms. If you do not agree to all the terms of this agreement, you must not access the website or use any service. If these terms are considered an offer, acceptance is expressly limited to these terms.
All new features or tools added to the current shop are also subject to the Terms and Conditions. You can view the latest version of the terms at any time on this page. We reserve the right to update, change, or replace parts of these terms by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use or access to the website after changes are posted constitutes your acceptance of those changes.
Our shop is hosted by Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE SHOP TERMS
By agreeing to these Terms and Conditions, you declare that you have reached the legal minimum age in your state or province, or that you have reached the legal minimum age in your state or province and have given us your consent for a minor dependent to use this site.
You may not use our products for illegal or unauthorized purposes, nor may you violate laws in your jurisdiction while using the service (including, but not limited to, copyright laws).
You may not transmit worms, viruses, or harmful code.
A breach or violation of any of these terms will result in immediate termination of your services.
SECTION 2 - GENERAL TERMS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (except credit card information) may be transmitted unencrypted and (a) transmissions may involve various networks and (b) changes may be made to adapt to technical requirements of connected networks or devices.
Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, the use of the service, or access to the service without our express written permission.
The headings used in this agreement are for convenience only and do not limit or affect these terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this page is not accurate, complete, or current.
The material on this page is for general informational purposes only and should not be used as the sole basis for decisions without consulting more accurate, complete, or current sources of information.
This page may contain certain historical information. Historical information may not be current and is provided for your reference only.
We reserve the right to change the content of this page at any time, but we are not obligated to update information.
You agree that it is your responsibility to monitor changes on our site.
SECTION 4 - CHANGES TO SERVICE AND PRICES
Prices for our products may change without prior notice.
We reserve the right to modify or discontinue the service (or parts or content thereof) at any time without notice.
We are not liable to you or third parties for changes, price changes, suspensions, or discontinuation of the service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website.
These products or services may have limited quantities and are only returnable according to our return policy.
We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that the display of a color on your computer monitor is exact.
We reserve the right, but are not obligated, to restrict the sale of our products or services to any person, geographic region, or jurisdiction.
We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of products or services we offer.
All descriptions of products or prices are subject to change at any time without prior notice and at our sole discretion.
We reserve the right to discontinue any product at any time.
Any offer for a product or service on this page is void where prohibited.
SECTION 6 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us.
We may limit or cancel quantities per person, household, or order at our sole discretion.
These restrictions may include orders placed under the same customer account, credit card, and/or orders that use the same billing and/or shipping address.
If we make a change to an order or cancel an order, we will try to notify you by email and/or at the billing address/phone number provided at the time of order.
We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases you make in our shop.
You agree to promptly update your account and other information, including your email address and credit card numbers along with expiration dates, so we can complete your transactions and contact you if necessary.
For more details, please read our return policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you access to third-party tools over which we have no monitoring, control, or influence.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any support.
We are not liable for any damages arising from or related to the use of optional third-party tools.
Your use of these optional tools is entirely at your own risk and discretion, and you should ensure that you are familiar with and accept the terms under which the tools are provided by the respective third party.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available through our service may include materials from third parties.
Third-party links on this page may direct you to third-party websites that are not affiliated with us.
We are not responsible for reviewing or evaluating the content or accuracy and assume no liability or responsibility for third-party materials or websites or for other third-party materials, products, or services.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us certain submissions upon our request (e.g., contest entries) or send creative ideas, suggestions, plans, or other materials unsolicited (collectively "comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use these comments in any media at any time without restriction.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the shop is subject to our Privacy Policy. Please read it for details.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, our website or the service may contain information that includes typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping costs, delivery times, and availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the service or on an affiliated website is inaccurate at any time without prior notice (including after you have submitted your order).
We are not obligated to update, modify, or clarify information in the service or on an affiliated website, including but not limited to pricing information, unless required by law.
No specified update or renewal time in the service or on an affiliated website should be taken as an indication that all information in the service or on an affiliated website has been changed or updated.
SECTION 12 - PROHIBITED USE
In addition to other prohibitions set forth in the Terms and Conditions, you are prohibited from using the website or its contents:
(a) for an illegal purpose;
(b) to encourage others to participate in or carry out illegal activities;
(c) to violate international, federal, state, or local regulations, rules, laws, or ordinances;
(d) to infringe on our intellectual property rights or the intellectual property rights of third parties;
(e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to transmit false or misleading information;
(g) to upload or transmit viruses or other harmful code that may or will in any way affect the operation or functioning of the Service or any affiliated website, other websites, or the internet;
(h) to collect or track personal information of others;
(i) to engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping;
(j) for obscene or immoral purposes; or
(k) to impair or bypass the security features of the Service or any affiliated website, other websites, or the internet.
We reserve the right to terminate your use of the Service or any affiliated website for violation of prohibited uses.
SECTION 13 - DISCLAIMER OF LIABILITY; LIMITATION OF LIABILITY
We do not guarantee, represent, or promise that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from using the Service will be accurate or reliable.
You agree that we may remove the Service from time to time for indefinite periods or terminate the Service at any time without prior notice.
You expressly agree that your use of the Service or your inability to use the Service is at your own risk.
The Service and all products and services provided to you through the Service are made available "as is" and "as available" (unless expressly stated otherwise by us), without any warranty, representation, or conditions of any kind, either express or implied.
Under no circumstances shall Norlume, T.vP. Studios, our directors, officers, employees, partners, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or products obtained through the Service or from any other claim related in any way to your use of the Service or a product.
Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions is limited to the maximum extent permitted by applicable law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Norlume and T.vP. Studios as well as our parent company, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorney fees, made by third parties due to or arising out of your breach of these Terms and Conditions or the documents contained herein or your violation of laws or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, that provision shall remain fully enforceable to the extent permitted by applicable law, and the unenforceable part shall be severed from these Terms and Conditions. Such a finding shall not affect the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties that arose before the termination date shall survive termination of this agreement for all purposes.
These Terms and Conditions are effective unless and until terminated by either you or us.
You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.
If we determine, at our sole discretion, that you have violated any provision of these Terms and Conditions or we suspect that you have violated any provision of these Terms and Conditions, we may terminate this agreement at any time without notice, and you remain responsible for all amounts due up to the termination date.
SECTION 17 - ENTIRE AGREEMENT
The failure to enforce or exercise any right or provision of these Terms and Conditions does not constitute a waiver of that right or provision.
These Terms and Conditions and all policies or operating rules we post on this page constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written.
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
SECTION 18 - APPLICABLE LAW
These Terms and Conditions and all separate agreements through which we provide you services are governed by the laws of the Netherlands and shall be interpreted accordingly.
SECTION 19 - CHANGES TO THE TERMS AND CONDITIONS
You can view the most current version of these Terms and Conditions at any time on this page.
We reserve the right, at our sole discretion, to make changes, updates, or replacements to any part of these Terms and Conditions by posting updates and changes on our website.
It is your responsibility to regularly check for changes on our website.
Continued use or access to our website or service after posting changes to these Terms and Conditions constitutes acceptance of those changes.
We offer you various secure payment methods. Payment processing is handled by external payment service providers, depending on the method you choose. The following payment options are available:
Credit Card (Visa, Mastercard, American Express)
The payment is processed through our payment provider. Your credit card details are transmitted encrypted and are not stored by us.
Apple Pay
These methods are offered through your device’s wallet function and require prior linking to your bank or credit card.
PayPal
Pay securely and quickly online with PayPal. Simply select PayPal as the payment method and log in to your PayPal account to confirm the payment. You don’t have to share your bank details with the online shop, and PayPal Buyer Protection offers extra security for your online purchases.
iDEAL
Paying with iDEAL is fast, secure, and easy. You pay through your usual online banking without additional accounts or registrations. After selecting iDEAL, choose your bank and complete the payment directly in your familiar mobile banking app or online banking. The payment is processed immediately, so your order can be handled right away.
SECTION 21 - CONTACT INFORMATION
Questions about these Terms and Conditions should be sent to the following address:
Email: info@shopnorlume.com
Company Name: T.vP. Studios (trading as Norlume)
Address: Graaf 3A, 6101 CC EchtThis is not a visiting address or a return address.
Trade Register Number: 98736434
